Privacy Policy
Effective Date: 4 September 2026
At Stylisshnaari, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect the following information:
- Full name
- Mobile/telephone number
- Email address
- Billing and shipping address
- Order and purchase details
- Payment-related information
- Device and browser information
- IP address
- Information you provide when contacting our customer support
We only collect information that is reasonably necessary to provide our products and services.
2. Payment Information
When you make a payment on our website, your payment may be processed through third-party payment service providers such as Razorpay.
Stylisshnaari does not store your complete debit card, credit card, UPI, or banking credentials on our servers. Payment information is processed securely by the relevant payment gateway according to its privacy and security policies.
3. How We Use Your Information
We may use your personal information to:
- Process and deliver your orders
- Confirm and communicate order details
- Process payments and refunds
- Provide customer support
- Contact you regarding your order
- Send shipping and delivery updates
- Improve our website, products, and services
- Prevent fraudulent or unauthorized transactions
- Comply with applicable legal and regulatory requirements
- Send promotional communications where permitted and where you have provided consent
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers who help us operate our business, including:
- Payment gateways such as Razorpay
- Shopify and related e-commerce services
- Shipping and courier partners
- Website, analytics, and technology service providers
- Customer communication services such as email or WhatsApp providers
- Government authorities or law-enforcement agencies when required by law
These service providers receive only the information reasonably required to perform their services.
5. Cookies
Our website may use cookies and similar technologies to provide a better shopping experience.
Cookies may help us:
- Keep items in your shopping cart
- Remember your preferences
- Understand how visitors use our website
- Improve website performance
- Provide relevant marketing and advertising
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of our website.
6. Order and Shipping Information
To fulfil your order, we may share your name, phone number, shipping address, and order details with our delivery and logistics partners.
This information is used only for purposes such as order processing, shipping, delivery, tracking, and customer support.
7. Marketing Communications
With your consent, we may send you information about new products, offers, discounts, sales, and other promotional activities through email, SMS, WhatsApp, or other communication channels.
You may opt out of promotional communications at any time by contacting us or using the unsubscribe option provided in the communication.
Please note that you may still receive essential communications relating to orders you have placed.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
9. Data Retention
We retain your personal information only for as long as reasonably necessary to:
- Provide our products and services
- Complete transactions
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Comply with applicable legal, tax, accounting, and regulatory requirements
When information is no longer required, we may securely delete or anonymize it.
10. Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where legally permitted
- Withdraw consent for certain processing
- Opt out of promotional communications
- Raise a concern regarding the way your information is handled
To exercise any applicable rights, please contact us using the details below.
11. Third-Party Links
Our website may contain links to third-party websites, social media platforms, payment services, or other websites.
Stylisshnaari is not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
12. Children's Privacy
Our website is not intended for individuals who are not legally permitted to make purchases under applicable law.
We do not knowingly collect personal information from children without appropriate parental or guardian involvement.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.
Any updated version will be posted on this page with a revised Effective Date.
